WARRANTY

Terms of Warranty: Manufacturer (SIBERIAN BUSHING / STRONGFLEX) warranties all of its products to be free from defects in material and workmanship affecting form, fit, and function. Any claim alleging that a Manufacturer product fails to conform to the foregoing warranty may be made only by the customer who purchased such product and only while such customer owns such product. This warranty is non-transferable. This warranty has no cash value. Manufacturer will exchange/replace any and all products which have met the provisions below and have been deemed defective by either Manufacturer or an authorized dealer. This warranty does not apply to products which:

  1. Have been modified or disassembled
  2. Have been improperly applied
  3. Have been installed on vehicles used for commercial or racing purposes, or any other non-cataloged applications
  4. Have been subjected to use outside of normal operating conditions
  5. Show signs of regular use and wear, but are not defective

Costs incurred for removal of defective products or installation of replacements are not covered by this warranty, nor are any other damages (either incidental or consequential), regardless of when failure occurs.

Warranty period:

Siberian Bushing™ warrants its products against defects in workmanship or materials for 3 years (36 months) from the date of purchase.

Strongflex TM warranty is limited to the products, depending on the purpose: 24 months for yellow PU (SPORT) and a lifetime warranty for red PU products (excluding use in motorsport), counted from the date of purchase. The warranty is limited to the original purchaser only and does not cover installation labor and shipping costs. The warranty is limited to the replacement of the supplied bush.

Warranty claim procedure:

Download our “Warranty Act” form

Fill out the “Warranty Act”

Send the completed and signed “Warranty Act” scan file (PDF or JPG) to the below email address: info@durable.parts

Wait for the reply with information that your warranty case is in progress

Wait for the reply with our Warranty Manager’s conclusion on your case (usually it takes a couple of days since reception of the completed “Warranty Act”)